1 Fullerton Road, One Fullerton #0263, Singapore 049213
Individual
S$240/60min
Monday - Friday from 9am-9pm
Couple/family
S$280/60min
Monday - Friday from 9am-9pm
Couple/family
S$400/90min
Monday - Friday from 9am-9pm
peak hours
Extra S$20
Monday - Friday from 6pm-9pm
Saturday from 9am-4pm
terms & conditions
Payment
Payment must be made in advance for both the initial and subsequent appointments for online and in-office counselling.
Appointments are only confirmed once payment has been made 48 hours prior to the session.
All payments are non-refundable.
Appointment & Cancellation Policy
All sessions are by appointment only.
For cancellation of counselling appointment without 24 hours prior notice, a 50% (fifty percent) cancellation charge will be imposed.
You are able to cancel your appointment after your payment, when you inform us with more than 24 hours notice. However, you will only have 1 month to use your paid session.
Duration per session & Punctuality
Duration per session is from 60-90min (refer to fees).
Charging is based on the appointment time and NOT the start time of the session, therefore punctuality is highly encouraged.
Confidentiality
All information shared by you is kept confidential with the following exceptions: 1) when the information is subpoenaed by the court or authorities 2) when we make an assessment that you pose a risk to yourself or others.
Please ensure you have a safe and private space for Online Session.
Recording of the session in any form is not allowed.
Emergency
Please call 999 or go to the A&E of any restructured hospital if you are having suicidal thoughts that you may act upon.
Registration for first appointment
payment methods
PAYMENT VIA BANK TRANSFER
Account Name : Just2Hearts Counselling
Bank Name : DBS Bank
Account Type : DBS Business Multi-Currency Account
Bank Account No. : 072-103001-2
PAYMENT BY PAYNOW
UEN: 53441322J
Note: Please check with us if you have Cigna or Tricare insurance coverage.
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