For both Online and In-Office counselling, payment is to be made in advance via PayNow or PayLah at 86009040 or Bank Transfer to DBS A/C: 120-945698-8
Please take a screenshot and share via 86009040 (WhatsApp) before your appointment
Appointments are only confirmed once payment has been made 48 hours prior to the session
Appointment & Cancellation Policy
All sessions are by appointment only
For cancellation of counselling appointment without 24 hours prior notice, a 50% (fifty percent) cancellation charge will be imposed
Duration per session & Punctuality
Duration per session is from 60-90min (refer to fees)
Charging is based on the appointment time and NOT the start time of the session, therefore punctuality is highly encouraged
Confidentiality
All information shared by you is kept confidential with the following exceptions: 1) when the information is subpoenaed by the court or authorities 2) when we make an assessment that you pose a risk to yourself or others
Please ensure you have a safe and private space for Online Session
Recording of the session in any form is not allowed
Emergency
Please call 999 or go to the A&E of any restructured hospital if you are having suicidal thoughts that you may act upon.
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